–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In order to change your booking please contact the tour provider directly. The contact info will be located in your confirmation email.<\/p>\n
<\/p>\n
How do I cancel\/refund my purchase or reschedule my activity date?<\/strong><\/h3>\n–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 To cancel a reservation, get a refund or change the date, you\u2019ll need to contact the tour provider directly. The tour provider’s info will be located on your confirmation email. If they say that we have your money and\/or can change dates, ask for their supervisor.\u00a0 They may be new.<\/p>\n
<\/p>\n
But, I just called the tour provider directly, and they said to contact you.\u00a0 They say you have the money.\u00a0 What do I do?<\/strong><\/h3>\n–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 On occasion, the tour provider will hire new people to answer phones and emails.\u00a0 These people aren’t always aware of how our system works.\u00a0 We’re pretty unique in that we don’t take your money; the tour provider is actually taking your money when you book with us!\u00a0 So, sometimes it requires our educating new customer service reps at the tour provider company.\u00a0 If they tell you to come back to us for a refund or date change, please take down their name, and let us know.\u00a0 We’ll get in touch with them and straighten it out.<\/p>\n
<\/p>\n
I didn\u2019t receive a confirmation email.<\/strong><\/h3>\n–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Please check your spam email folder.\u00a0 Sometimes your email will be thrown in spam.\u00a0 If you still don’t have it, contact the operator directly.<\/p>\n
<\/p>\n
Don’t hesitate to contact us!<\/h2>\nOur on-island\u00a0activity experts\u00a0have years of experience with\u00a0Maui Activities and are happy to help with any questions.<\/h3>\n
<\/p>\n
![\"reach](\"https:\/\/activityauthority.com\/wp-content\/uploads\/2019\/09\/reachout.jpg\")
<\/p>\n","protected":false},"excerpt":{"rendered":"
We may be able to answer your question before you contact us!<\/p>\n","protected":false},"author":249,"featured_media":16673,"parent":0,"menu_order":11,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-83","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\n
Contact us at Activity Authority<\/title>\n<meta name=\"description\" content=\"We may be able to answer your question before you contact us! Check out our FAQs. Give a shout if they don't answer your question.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/activityauthority.com\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact us at Activity Authority\" \/>\n<meta property=\"og:description\" content=\"We may be able to answer your question before you contact us! Check out our FAQs. 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–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 On occasion, the tour provider will hire new people to answer phones and emails.\u00a0 These people aren’t always aware of how our system works.\u00a0 We’re pretty unique in that we don’t take your money; the tour provider is actually taking your money when you book with us!\u00a0 So, sometimes it requires our educating new customer service reps at the tour provider company.\u00a0 If they tell you to come back to us for a refund or date change, please take down their name, and let us know.\u00a0 We’ll get in touch with them and straighten it out.<\/p>\n
<\/p>\n
I didn\u2019t receive a confirmation email.<\/strong><\/h3>\n–\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Please check your spam email folder.\u00a0 Sometimes your email will be thrown in spam.\u00a0 If you still don’t have it, contact the operator directly.<\/p>\n
<\/p>\n
Don’t hesitate to contact us!<\/h2>\nOur on-island\u00a0activity experts\u00a0have years of experience with\u00a0Maui Activities and are happy to help with any questions.<\/h3>\n
<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
We may be able to answer your question before you contact us!<\/p>\n","protected":false},"author":249,"featured_media":16673,"parent":0,"menu_order":11,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-83","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\n
Contact us at Activity Authority<\/title>\n<meta name=\"description\" content=\"We may be able to answer your question before you contact us! Check out our FAQs. Give a shout if they don't answer your question.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/activityauthority.com\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact us at Activity Authority\" \/>\n<meta property=\"og:description\" content=\"We may be able to answer your question before you contact us! Check out our FAQs. 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Our on-island\u00a0activity experts\u00a0have years of experience with\u00a0Maui Activities and are happy to help with any questions.<\/h3>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"